Have you ever seen a child who learned to walk just based on theory and comments? Would a baby listen to a lecture and then set off on a long pilgrimage? No. A child tries, falls and then tries again. They learn from their mistakes. They observe and take encouragement from people around them. Until they do it.
Simulation trainings enable you to experiment and learn in safe environment. They incite fruitful discussions and mutual respect. Better understanding of various roles and processes in a company supports open feedback and positive changes.