For many of us, the past three months have been like a crazy ride on a roller
coaster. The term “social distancing” has become a buzzword. Will this trend
continue, or do we expect to get back to the previous standards?
Graph 3: How will the traditional way of cooperation and communication
This question generated many inspiring answers. As one IT company CEO
says: “Before (the pandemic) we had a strict one-day-of-home-office-aweek
policy. We will have to seriously rethink this. The new standard may
easily be 4 days of HO a week”.
Another SSC manager fears that with the increase of home office requests,
team members will gradually lose social contacts and opportunities of faceto-
face interaction. And with limited body language visible in the online
environment, communication will become even more difficult.
A shared service center Finance Manager said: “We can let go many of our
concerns that we will not "see what our employees do at home"… We were
forced to trust them, and it worked surprisingly well”.
“There´s no point in going fully back to square 1 as before”.